Perfect Sense Counselling was founded in 2009 by Tracey Radford, a dedicated mental health professional with a passion for making quality counselling accessible to everyone. Originally established west of Dubbo, the practice relocated to the Newcastle region in 2013, expanding its reach to support individuals, couples, and families across the community.
With a background in the welfare sector across various roles, Tracey understands the complexities of mental health and the importance of a safe, judgment-free space for clients to share their experiences. Balancing full-time study, full-time work, and raising two children as a single mum, she knows firsthand the challenges life can present—and the power of resilience and support.
Perfect Sense Counselling began in Dubbo before relocating to Cessnock, where Tracey worked alongside Karen—now our Accounts Manager. As demand for counselling services grew, so did the need to expand. Building the practice came with its share of challenges, but through dedication and the ongoing support of our clients, we’ve continued to grow and evolve.
Today, our main hub is located at
9 Church Street, Maitland, where we offer a diverse team of therapists—including Counsellors, Psychologists, and Accredited Mental Health Social Workers—committed to providing compassionate, professional support to our community.
Our Philosophy
At Perfect Sense Counselling, we believe that everyone deserves access to high-quality, professional mental health care, regardless of race, socio-economic status, religion, or sexual orientation. We are committed to creating a welcoming, down-to-earth environment where clients feel comfortable opening up about their struggles—without fear or judgment.
Our approach is client-centered, supportive, and empowering. Whether you need to laugh, cry, reflect, or simply be heard, we are here to support you every step of the way.
Why Choose Us?
✔ Experienced & Compassionate Team – A professional, relatable, and dedicated group of therapists.
✔ Safe & Non-Judgmental Environment – We prioritise trust, comfort, and connection.
✔ Accessible & Affordable Care – We believe mental health support should be within reach for all.
✔ Appointments available at Maitland, Phone or via Telehealth b>No “Stupid Questions” – We believe in learning questions—curiosity is always welcome.
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Take the first step towards better mental health today.
Appointments are available at Maitland or via Phone or Telehealth.
